Vonex Outage Register
This register lists the major outages and significant local outages that affected Vonex services, newest first. Each entry stays here for at least two years.
Download the outage register (CSV, 811 bytes)
| Outage title | Reference | Outage type | Start date of outage | Start time of outage | End date of outage | End time of outage | Duration of outage | Affected suburb(s)/towns | Affected State(s)/Territories | Affected postcode(s) | Types of services affected | Number of each type of service affected | Number of premises affected | Carrier or carriage service provider responsible for resolving outage | Cause (high-level) | Cause (related to a natural event or weather) | Additional information | Date entry first published | Date entry last rectified (if relevant) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Karuah nbn services offline | VNX-2026-0006 | Significant local outage | 18/10/2026 | 08:00 AEDT | 18/10/2026 | 22:25 AEDT | 14.25 | KARUAH | NSW | 2324 | FTTN;FTTC | 1850;412 | 2100 | NBN Co | Equipment or system fault or failure | No | Fibre damaged near the Karuah exchange; repaired by NBN Co. | 18/10/2026 |